AIM

Communication looks at the skills and strategies needed for effective communication in a variety of forms and contexts, both in and out of the workplace.

Recommended Lesson Duration

5x 45 Minute Lessons

   
Introduction

Good communication is the key to positive personal and professional relationships. It is an important life skill for students to develop. Throughout their life they will be required to communicate with many people in countless contexts. Employers are bombarded with emails, phone calls, requests for information and countless CVs. This makes it imperative for students to stand out both on initial contact, at interview and, of course, in the workplace itself. Being well prepared will put students in the best position to communicate effectively to get the results they desire.

Learning Outcomes

On completion of this module students should:

  • Speak clearly, effectively and with growing confidence
  • Adjust to different audiences in different contexts
  • Understand the importance of appropriate language
  • Actively listen and reflect
  • Understand the difference between open and closed questions and how they encourage discussion and response
  • Understand the impact and importance of body language and non-verbal communication
  • Use appropriate body language and eye contact
  • Be aware of the core elements of public speaking (clarity, volume, variety)
  • Use the appropriate conventions in written communication (structure, style, content) of both formal and informal letters, emails and cover letters
  • Prepare a detailed CV using clear layout and formatting and appropriate conventions
  • Recognise the importance of presentation, appropriate dress and personal hygiene when preparing for job interviews and employment
  • Be aware of, prepare and practice answers for commonly asked, appropriate and inappropriate interview questions
  • Approach ‘cold calling’ politely using a well-prepared script, and follow up where required
  • Identify, prepare for and make the most of work experience opportunities, including respectful follow-up
  • Manage rejection with grace and diplomacy
Student Activities

GREETINGS!

WRITTEN COMMUNICATION IN THE WORKPLACE

WRITING A FORMAL LETTER

PREPARING FOR AN INTERVIEW

WHAT THEY SHOULD HAVE SAID INSTEAD

INTERVIEW QUESTIONS

ANSWERING INTERVIEW QUESTIONS

TRIAL JOB INTERVIEWS

WORK EXPERIENCE PLANNER

COMMUNICATION GENERAL CAPABILITIES TABLE

CLASSROOM WORKSHOPS

INTRODUCE YOURSELF (Public Speaking)

CONTINUOUS STORY (Public Speaking)

DRESSING FOR THE OCCASION (Magazines, laptops or tablets required)

SWAPPING AND UP-CYCLING CLOTHING (Clothes from home)

VIRTUAL SHOPPING SPREE (Class outing)

BODY LANGUAGE (Role play)

SHAKE HANDS WITH CONFIDENCE

HAND GESTURES (Public speaking/discussion)

Communications Contents